Legal

Terms & Conditions

These Terms & Conditions govern services provided by Orvo Creative. By engaging services, you agree to the following.

Effective Date: February 2026
Services
Orvo Creative provides website design, Google optimization, lead generation, social media management, paid advertising, and automation services for small businesses. All services are outlined in a project agreement or invoice prior to work beginning. Orvo Creative reserves the right to decline any project at its discretion. Services are provided on a project or monthly retainer basis depending on the package selected.
Payments
A deposit of 50% is required before any work begins. The remaining balance is due upon project completion before the final website is launched or files are delivered. Monthly retainer services are billed at the start of each month. Payments are accepted via invoice. Late payments beyond 7 days may result in paused work. All sales are final — refunds are not provided once work has begun.
Intellectual Property
Upon receipt of full payment, the client owns the final website and all custom content created for their project. Orvo Creative retains the right to display completed work in its portfolio and marketing materials unless otherwise agreed in writing. Any third-party assets such as stock photos, fonts, or plugins remain subject to their respective licenses.
Advertising Disclaimer
For clients using paid advertising services (Google Ads, Facebook/Instagram Ads), Orvo Creative manages campaigns on behalf of the client. Ad spend is separate from service fees and is billed directly to the client's ad account. Orvo Creative does not guarantee specific results from paid advertising as performance depends on budget, market conditions, and other factors outside our control.
Third-Party Platforms
Orvo Creative builds websites primarily on Squarespace and may use third-party tools including but not limited to Google Business Profile, Meta Business Suite, and automation platforms. The client is responsible for maintaining access to their own accounts. Orvo Creative is not liable for changes, outages, or policy updates made by third-party platforms that affect the client's website or campaigns.
Limitation of Liability
Orvo Creative is not liable for any indirect, incidental, or consequential damages arising from the use of services provided. Our total liability in any matter is limited to the amount paid for the specific service in question. We do not guarantee specific results including but not limited to search rankings, call volume, or revenue increases.
Changes to Terms
Orvo Creative reserves the right to update these Terms & Conditions at any time. Changes will be posted at orvocreative.com/terms-of-service. Continued use of services after changes are posted constitutes acceptance of the updated terms.